Wish complaint: Inadequate response regarding refund
Filed 29 Jul 2020 by EK
1. Wish have failed to act satisfactorily to my request for a refund.
2. Wish have made improper requests for photos to be provided which is completely unnecessary in this instance as I have simply changed my mind and the item purchased all the while remained in the original packaging.
3. It is my opinion that Wish are deliberately ‘dragging this out’ to avoid issuing me a refund.
4. The process for raising an issue via the app is less than adequate.
5. A week later I am no further forward I’m my request for a refund which is completely unacceptable.
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