Filed 13 Jul 2020 by Elita
I’ve placed several orders on wish on the June, 18 (I was charged AUD $215.90) and when I did the order the information I received from your system was that I would receive the delivery until the end of July.
Then just yesterday, 14th JULY when I entered Wish app to check and track my order a new update came up saying that I would receive my order between September and October. If I was informed that I would have to wait up to 3 or 4 months for it…..I WOULD NOT have brought it at all.
Yes, I know things can change because of the COVID that interferes with the deliveries …..anyways you should give me the option to choose if I want to wait 3 4 months or to have my refund; so I can use that money to buy for the products I need in my own country.
I’m very disappointed with Wish for not owning their commitments and once you have difficulties to do that……COMMUNICATE WITH THE CUSTOMER AND HIVE THEM THE OPTION FOR WAITING MONTHS OR GETTING THEIR MONEY BACK.
That was the last time I’ve purchased anything from your app website.
However this the opportunity for you to fix this issue and cancel all orders and refund me…..this will depend how much time I’m going to spent on internet writing and complaining about wish and it’s bad attitude towards customers.
This was the last time!!!!!!!!!!
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