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Wish complaint: I placed an order that no longer exists in my Wish account and was charged for the items but no record of the order and was charged

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Filed 19 May 2020 by Nadnadia

I placed an order through the Wish app for birthday supplies of $131.00. Screen message after purchase was that I was to receive an email ation. I NEVER RECEIVED A CONFIRMATION EMAIL BUT MY PAYPAL WAS CHARGED. THEN WHEN YOU TRY TO GO TO
ORDER HISTORY THE ORDER IS NOT THERE. I CANNOT SEE IT, TRACK IT OR CANCEL IT. I’VE EMAILED WISH MY PROOF OF PURCHASE BUT THEY PRETEND LIKE THEY DON’T UNDERSTAND MY EMAILS. I JUST WANT A REFUND AND IT’S IMPOSSIBLE TO GET CLEAR CUSTOMER SUPPORT.

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