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Wish complaint: I did not receive my product after one month although product was returned to hipper from customs

Open 109 views Retail Company

Filed 16 Nov 2020 by Abderrahmane

I have bought reading glasses from wish on 17 of october 2020. it was first expected to be delivered on 1121 but each they extend it to future date, now it is fixed to january 21 2021.
when i track my product it was returned by china customs on oct 24 to seller, but the tracking froze at this date with out any change expect WISH expected date they will extend it to future date.
when I requested refund they refuse explaining that it was shipped but it was returned and nothing happened no new product was shipped no return of my money

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