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Wish complaint: I bought an item by mistake and tried to cancel it at the same moment and I couldn’t

Open 162 views Retail Company

Filed 13 Jun 2020 by Jey

I bought a pair of shoes by mistake on the app, as soon as I bought I saw it was a mistake because they were in my cart and I didn’t want them. I tried to cancel, they asked me how by Wish wallet or original method of payment which was Paypal. I selected original method and they said they sent me a code that never arrived. Few minutes later they said it would be a attendant to answer me. It took them 3 days to answer me back, saying that my product was sent so they cannot cancel it anymore and I should have asked up to 8 hours after buying it. I tried but I was kind of blocked. I don’t want those shoes, I want all my money back shoes, shipping and I’m not going to pay for returning.

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