Filed 20 Aug 2020 by Lori
I ordered from wish on April.13,2020. I’ve contacted them quite a few times to let them know I still haven’t received my item. July was my last time I contacted them and they basically just gave me a partial refund of my shipping fee returned. They also said if you don’t receive your item by aug to contact again so I did, Their response Was that the refund window for this item closed july29- what would you like to do?’ So I escalated it n they said ‘ it’s beyond the refund policy and do I want wish cash’ my response was no bc I don’t ever wanna order from there again considering how long it took all of my items to get here. However why in the world tell a customer to contact them and basically they are out of luck ? I’m beyond pissed bc I’ve waited 4 months for it.
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