Wish complaint: Haven’t received packages

Name: Haven't received packages
Item: Wish
Rating: 1
Author: Redbone703

Open 4 Aug 2020 133 views Retail Company

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Filed 4 Aug 2020 by Redbone703

I ordered 3 items back on June 9th. It is now August fourth. After the initial delivery date and I contacted wish about it the delivery date changed every other day. Now I have a delivery date of September 17 for summer items that I will no longer need by then.

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Case details

Status: Open
Company: Wish
Filed: 4 Aug 2020
Rating: 1/5
Desired resolution: Wish should provide a better customer support system with actual people to talk to instead of the automated response. They should refund me the money on the items that I have been waiting for. Its been almost 2 months after 30 days the issue should be resolved
Problem: Items delayed, delivery date keeps moving
About: summer items
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

4 Aug 2020 Complaint filed and published
4 Aug 2020 Message from Bizzy: we notified Wish about this complaint.

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