Wish complaint: Have not received item

Name: Have not received item
Item: Wish
Rating: 1
Author: momme425

Open 23 Jul 2020 133 views Retail Company

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Filed 23 Jul 2020 by momme425

I ordered a mermaid costume for my granddaughter’s birthday on May 26, 2020. I have not yet received it. The delivery date has changed many times and now the new date is September. My granddaughter will out grow it before it arrives. They use COVID-19 as the excuse for the delay but I have ordered many items during this pandemic and all have arrived in a timely manner.

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Case details

Status: Open
Company: Wish
Filed: 23 Jul 2020
Rating: 1/5
Desired resolution: Cancel my order and refund all money charged to my account
Problem: Costume delayed for months, delivery date keeps changing
About: mermaid costume

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Filed
Company notified
Company replied
Resolved

23 Jul 2020 Complaint filed and published
23 Jul 2020 Message from Bizzy: we notified Wish about this complaint.

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