Complaint: Goods not received, no way to contact Wish

on 02 June 2020 about Wish in category Retail Company

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My complaint:

I ordered a pair of trousers on 27th April and was given a delivery date of 29th April to 11th May. This did not happen. I contacted Wish by email (there is no other way) and after a series of emails back and forth was told the delivery date was now 20th May. This date came and went. I have attempted to get an answer out of Wish, by email, since then as to when I can expect delivery and for tracking information. They avoid answering, just saying they are sorry I am disappointed and that there are problems with delivery due to Covid-19. They have, of course, taken my money.

0 0 votes
Justified complaint?

Suggested solution:

I want the item I ordered and I want it now. Failing this, I want a full refund. I also want Wish to be shown up for the charlatans they are.

Message from Robin from Complain.biz

10 months ago - We have posted a tweet about your new complaint about Wish

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