Complaint: Goods not received in Australia

on 19 May 2020 about Wish in category Retail Company

New complaint
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My complaint:

Order ID: 5e4788d811a8e7a672213462

Elegant Women Crochet Lace Col…
Store: Everything2
Quantity: 1
Color: Blue
Size: XL
Cost: A$19.00
Status: Processing Order
Your order should be processed between:
Mar 17, 2020 – Mar 17, 2020

I ordered a dress Elegant Women Crochet Lace on 150220 thru Wish website and as of today 190520 I have not received the goods and for the last two weeks I have requested for a refund and all I get from Customer Support is Your package will arrive later than expected, but is still on it’s way. I ordered this dress for my son’s wedding in March 20 and they are now married. I no longer want this dress. If I had known it would take 3 months to be shipped I would not have ordered the item. Even with the Covid-19 I should have been given the option for a refund.

0 0 votes
Justified complaint?

Suggested solution:

All I want now is a refund. No excuses, no more repetitive reasons. I also advised that once I receive the goods I will ship the goods back.
I do not want any other options. Just a refund and I should also be refunded for the shipping costs I paid as a good will.

Message from Robin from Complain.biz

11 months ago - We have posted a tweet about your new complaint about Wish

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