Filed 5 Sep 2020 by James
I ordered an non contact thermometer on 20082020 it arrived on 03092020 I placed the alkaline batteries into the item but it did not work I contacted the company by email that the item was faulty and could they give me the address to send it back so I could have a refund they told me to go to order history to get through to wish assistant to submit refund I have tried several times but it won’t go through I informed them of this but they don’t seem prepared to help me with this matter they keep telling me to try again I am a pensioner and can do without all this stress for the sake of a refund I am not prepared to pay for goods that are faulty please can you solve this problem
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