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Wish complaint: failure to deliver

Open 275 views Retail Company

Filed 13 Sep 2020 by christopher

i have ordered a bed frame from wish. I was told it was delivered on august 14 2020. the wish app says it was delivered to my front door, i checked it was not there i immediately messaged them and informed them that my package was not there. i was then told by them to wait until September 1st-September 13th and message them to get help. i have still not gotten the package. when i informed them i was then told that i needed to contact the carrier who delivered it. i called FedEx and was told that wish would need to file a claim. i have informed wish that action needs to be taken i was then told that they can not help me at all as the order was reported delivered on august 14th. now i am out 200 dollars for something i never received

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