Wish complaint: Failure to address store collection impossible. Stealth charges against me!

Titan Nutrition in Clevedon have never been open on the 5 occasions I have travelled there to collect my paid for items. On the last ocassion when I called Titan to say I was at their door to collect my packages I was told there is only one man responsible for package collection and that he was self isolating. How dare wish presume to threaten me with extra charges in light of them employing a completely idiotic company to manage wish’s pay and collect service. They don’t offer an alternative. If this threat of charges is not scrapped within 48 hours. I will contact TheGuardian newspaper to ask if they will carry out an independent investigation. AWish should be paying me compensation for witholding items I have paid for. My first attempt to collect these items was 23 December 2020. I will never shop at Wish again. Disrespectful, bullying and thieving company.