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Wish complaint: Failed to deliver a parcel

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Filed 18 Jul 2020 by Ian Bullock

On the 13th March you told me a parcel had been delivered to my home address by Hermes. In fact , the parcel was delivered to my garden, not my house. On that day and every week I have informed you the parcel had been delivered to my garden. I even told you that Hermes had excepted full responsibility for this but you (Wish) have failed to give me a refund. You have moved me around to so many people I have lost count. I have even asked to speak to the Manager but people customer support have failed to tell any body. The Law states that it’s Wish’s responsibility to prove the parcel was delivered, Prove It ? I have even spoken to Hermes and they except they failed to deliver the parcel , IT Was LEEFT IN MY GARDEN.

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