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Wish complaint: Exploding light box transformers

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Filed 11 Aug 2020 by homayoon

We have purchased 20 ceiling light boxes, for our store, consisting of 3 raws of LED,s each. Each box has 3 smasll transformers inside that feed the 3 raw of LEDs, strangely after minus one year of use al ofthe started to pop one by one. The small LED drivers inside explode one by one. As of right now we have only 7 light boxes in full operations. The drivers are also not to be found for replacement. Our store has been in a major darkness. We are loosing light everyday. Asto see in the pictures one of the boxes is half dark as 2 raws of LEDs are burntWe need this to issue to be solved as soon as possible. Thank you.

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