Wish complaint: Empty Parcel Received
Filed 21 Jul 2020 by Graham558
I waited over a month for a watch that I ordered and when I finally received a parcel (padded envelope) it was an empty envelope. It had not been opened so therefore must have been sent by the company supplier. I cannot get any assistance from WISH as they have an automated system that keeps diverting me to their automated answer page. I cannot explain to them that my parcel was delivered, but was an empty parcel. The websiteapp has my delivery details and as far as they are concerned the item was delivered. I need someone from WISH to contact me and sort out a refund. I have been trying to get a reply for over 10 days now, but I just keep getting referred back to the app and the wish support. This automated system DOES NOT WORK.
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