Wish complaint: Donna’s wish desaster

I had made several purchases through the wish app after a couple weeks I noticed charges kept getting taken out of my banking account I inquired to wish about it and didn’t get a response and so I started receiving packages and they had combined orders with so much stuff it was rediculouis one bag had 84 items cramed in it there was stuff that I didn’t even order it appeared that if I put something in my cart if I left it set and didn’t get right back to it wish would take it upon their self to pay for the items I had items that weren’t even my size I had over 35 charges to my bank and over $1,000 I decided I was not going to open anything because I couldn’t decipher what I had ordered and what I didn’t order I figured it would be easier just to return everything and get a full refund for everything so I’ve returned everything I’ve given them everything they’ve asked for I printed up all their return labels which cost me over $40 i shipped everything back in boxes unlike how they were shipped to me in bags that were ripped tore one bag I got didn’t even have anything in it needless to say everything has been returned except the first three items I ordered I had opened them before I’d realized the catastrophe so I did not file a return receipt and told them I would go ahead and keep those and pay for them along with three shirts that I had shipped to the store and I did not file return receipts on those either so everything that I have filed a return receipt on has been returned and they have received the packages they’ve asked for order numbers tracking numbers and want to know each individual item that I that was in each order they should know that if they can look on their screen and see that in order has been placed I don’t understand how they don’t know what is in the order and they want me to go through each order and inquire about it through their app that’s not working there is 180 pieces I’m getting absolutely nowhere it’s been over 2 months since things have been sent back and I’ve not seen refunds I just keep getting the runaround and jumping through hoops I’m getting very disgusted with it I finally found a phone number today that I will be calling them this afternoon to see what they have to say I’m out of money and I have no products I have ordered through them before a couple of years ago and I have never in my life had such a mess this is absolutely ridiculous and I keep telling me to send things in the same things over and over and over I’m fed up