Wish complaint: Disregard for delivery

Name: Disregard for delivery
Item: Wish
Rating: 1
Author: Mattb

Open 29 Apr 2020 331 views Retail Company

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Filed 29 Apr 2020 by Mattb

Your seller massively overcharged for shipping and then had it sent to an amazon locker instead of my home, without my consent or knowledge. The item has been delivered but I have no access to the locker to retrieve the item.

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Case details

Status: Open
Company: Wish
Filed: 29 Apr 2020
Rating: 1/5
Desired resolution: refund Item and shipping, remove seller, and send a detailed letter telling me how you will change your company practices to make sure this never happens again. If that can’t be done then refund every single order that was placed and has not been delivered yet. I don’t care if it’s been shipped already. If it has t been delivered then cancel it and refund my Money immediately. Not in 14 days. Immediately. Send a refund receipt to my email
Problem: Item sent to inaccessible locker without consent
About: online order

Progress

Filed
Company notified
Company replied
Resolved

29 Apr 2020 Complaint filed and published
29 Apr 2020 Message from Bizzy: we notified Wish about this complaint.

See all 7,163 Wish complaints

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