Complaint: Delivery delay

on 25 May 2020 about Wish in category Retail Company

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My complaint:

Although I placed an order in April and was given a date in May for delivery. The dates are now changing to June. Some if these items are to help protect me getting back to work PPE goods face masks shields. I would not have ordered goods for delivery in June and I feel misled the goods are no good to me now and I feel I have no customer service to ask them to cancel my order.

5 3 votes
Justified complaint?

Suggested solution:

I wish to cancel my order and be refunded

Message from Robin from

10 months ago - We have posted a tweet about your new complaint about Wish

Comment by poster of the complaint

10 months ago - I placed the order accepting delivery could be any time until the end of May , however I have no faith goods will arrive now by end of June which is too late and I never would have placed an order had I been made aware this would be the delivery. I therefore need to cancel the order accepting I will be charged the delivery or refuse delivery to return to you with the same financial implications.

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Tuyen huynh
Tuyen huynh (@last-wish)
10 months ago

Same here multiples items ordered from April and promise delivery in mid may then. Change it’s date to late may or June. I don’t really know when it’s will come. Hopeless and rubbish from wish customers support.

Last edited 10 months ago by Last wish