Wish complaint: Delivered to wrong address

Name: Delivered to wrong address
Item: Wish
Rating: 1
Author: slinville

Open 11 May 2020 287 views Retail Company

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Filed 11 May 2020 by slinville

Mother’s day gift delivered to wrong address. There is no way to let anyone at Wish know this as their customer support button only allows you to choose wait longer for the shipment or don’t do anything. The status shows it was delivered, but they don’t tell you who the tracking information or delivery company is. Their website is totally useless.

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Case details

Status: Open
Company: Wish
Filed: 11 May 2020
Rating: 1/5
Desired resolution: Find my package, and change their customer support that you can actually talk to a real person, or at the very least, let you email your problem and then have them PROMPTLY fix it, not respond 2-3 days later.
Problem: Gift delivered to wrong address, support unusable
About: Mother's Day gift

Progress

Filed
Company notified
Company replied
Resolved

11 May 2020 Complaint filed and published
11 May 2020 Message from Bizzy: we notified Wish about this complaint.

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