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Wish complaint: Delivered the wrong item

Open 148 views Retail Company

Filed 21 Jan 2021 by Keith

I had ordered a set of 30kg dumbbells from Wish.com on the 8th of January. These cost me £65. When the order had been delivered I discovered that it wasn’t my 30kg dumbbells but a small ring instead. Due to this I’m now £65 out of pocket and with a small ring instead of my original order. I have no idea why a ring has been sent out but I am without my original order, the 30g dumbbells. Upon contacting Wish I sent them the ring and packaging that it came into and all they would reply was “we have not got the correct documentation to process”. Still trying and getting nowhere.

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Wronged by Wish too?
Make it sting!