Complaint: Defected item

on 01 August 2020 about Wish in category Retail Company

New complaint
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Complaint resolved
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My complaint:

I bought it n a pool .
The return policy was is 30 days .
The pool arrived after 30 days or on the 30 day mark
I had to filled up the pool and tested within same day of received it .
Pool had a leak from the beginning
I chatted online several times , I sent emails , pictures of defected item .
It was never resolved
My intention was not to get my money back but to exchange the item for a non defected one

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Justified complaint?

Suggested solution:

They didn't resolved my complaint

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