Wish complaint: Damaged products

Name: Damaged products
Item: Wish
Author: Beverly

Open 10 Aug 2021 103 views Retail Company

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Filed 10 Aug 2021 by Beverly

I ordered pool stairs from WISH for $328.99 they were delivered on July 22nd they came cracked and missing parts. Contacted WISH customer support and the company Spreetail who kept responding to me with automated messages I sent messages and pictures of the box and cracked parts and asked for a refund or replacement. WISH has not Contacted me only these automated messages from Spreetail.

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Case details

Status: Open
Company: Wish
Filed: 10 Aug 2021
Desired resolution: Had a WISH representative contact me instead of automated messages. Their refund policy about damaged products say refund no questions asked if you send pictures and proof.
Problem: Pool stairs arrived cracked with missing parts
About: pool stairs
At stake: $328.99

Progress

Filed
Company notified
Company replied
Resolved

10 Aug 2021 Complaint filed and published
10 Aug 2021 Message from Bizzy: we notified Wish about this complaint.

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