Wish complaint: Damaged packaging

Name: Damaged packaging
Item: Wish
Rating: 1
Author: NatalieL

Open 7 Jul 2020 184 views Retail Company

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Filed 7 Jul 2020 by NatalieL

I received some film for insta camera. The box was opened squashed and one of the films although not opened looks squashed too. If I open the film to check then the film will be ruined. I have sent various photos yet this still isn’t enough evidence. I paid £10 on top of the cost of the film for postage.

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Case details

Status: Open
Company: Wish
Filed: 7 Jul 2020
Rating: 1/5
Desired resolution: Refund and send label to cover free return
Problem: Film box arrived opened and squashed
About: instant camera film
At stake: £10

Progress

Filed
Company notified
Company replied
Resolved

7 Jul 2020 Complaint filed and published
7 Jul 2020 Message from Bizzy: we notified Wish about this complaint.

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