Wish complaint: Customs and VAT
Filed 12 Aug 2021 by Nigel
Ordered a shirt on Wish, which I thought was a webshop. Had no idea it was shipped from Australia. I live in Belgium This means I have to pay 23 euros customs and VAT – almost the price of the shirt.
Am sure this was all hidden somewhere on their website, but it was not made clear to me that I would have to pay so much extra.
I would never have ordered this item had I known.
Consider that Wish has been deceitful.
Report
Discussion
1 comment
-
A customer
Update: despite repeatedly trying via the useless app to get someone from WISH to communicate with me, all that happens is that the seller says “we have tried to contact WISH to help you but cannot find a way”. Am now liaising with a friend in the European Commission about this: customers should be told from which country their goods are being sent, since they, like me, could get a nasty surprise re customs duty.
More Wish complaints
View all 7,163Goods not delivered
I ordered two e bikes from Wish, both state that I have received both when infact I haven’t received any…
Cancelationrefund money
1– on may2425 I ordered some item $70 wish take s money of my credit cart, but wish sent a…
Being accused of lying
Hi there I recently asked for a refund in relation to an item I purchased and when I was talking…