Complaint: Customer service not responding

on 25 July 2020 about Wish in category Retail Company

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My complaint:

I have submitted numerous messages via wish regarding a shirt that had an incorrect size guide. As such the shirt I bought is too small, when based on the guide it should actually be too big. It has been over a week and I have not had a reply. My son’s chest is 66cm, so should fit a size 18. I ordered a size 20, which should be too big – but it is too small.

0 0 votes
Justified complaint?

Suggested solution:

Refund me.for the shirt as the size guide was wrong.

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