Wish complaint: Constant issues with getting in touch with customer support
Filed 6 Aug 2021 by Anthony
So i purchased a drone from wish. It came early and looked great. It was all there and had instructions that were all in Chinese. So I go to download the app that corresponds with the drone and it won’t download to my phone. I tried to contact wish to see if they could help me through this so I could download the app. Without the app the drone is pretty worthless because how can you see where it’s going. So I initiate contact through wish to get in touch with customer service. The robot won’t let me contact a person and flags my account for abiding the refund policy. The last thing I wanted was a refund. If it were possible to contact a person I could have explained to them what was happening, but the robot won’t let me.
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