Wish complaint: Constant arrival date changes
Filed 15 Jun 2020 by A Judy
I ordered from Wish with a stated arrival date. I understand that shipping is behind because of Corona, BUT-when I go to the website to check my order status, they have changed my arrival date to a new later date. If that happened once, maybe ok, but it has now happened 3 times for both of my orders. Some things have not even processed, let alone shipped. Some things are still in China. So months go by, and they change the arrival date so that you might end up forgetting you ever ordered in the first place. And of course, their customer service is a robot and only states-gee sorry-your order is running late. It is very frustrating. If their end, the processors are unable to process in a timely manner, not MONTHs, they should say so and not leave us hanging.
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