Wish complaint: Complaint about an item I ordered

Name: Complaint about an item I ordered
Item: Wish
Rating: 1
Author: Gatsi Sofia

Open 3 Aug 2020 160 views Retail Company

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Filed 3 Aug 2020 by Gatsi Sofia

I ordered two pairs of Bluetooth earbunds for 11,50€ in April. These earbunds never arrived I have been waiting for 4 months and the only thing I received was 2€(partial refund) and I don’t know what to do now. Wish’s support can’t help me.

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Case details

Status: Open
Company: Wish
Filed: 3 Aug 2020
Rating: 1/5
Desired resolution: They should give me a full refund or another 2 pairs of earpuds because I waited 4 months for nothing.
Problem: Earbuds never arrived, only partial refund given
About: bluetooth earbuds
At stake: €11.50
Dealing with it for: 120 days

Progress

Filed
Company notified
Company replied
Resolved

3 Aug 2020 Complaint filed and published
3 Aug 2020 Message from Bizzy: we notified Wish about this complaint.

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