Wish complaint: Charged my card when I had 35 dollars in money already

Name: Charged my card when I had 35 dollars in money already
Item: Wish
Author: Lesia

Open 23 Nov 2020 141 views Retail Company

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Filed 23 Nov 2020 by Lesia

I didn’t receive my money from another order so the company wouldn’t put my money back on the card I could only buy something off the site so I did and my card was still charged again

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Case details

Status: Open
Company: Wish
Filed: 23 Nov 2020
Desired resolution: I want my money back on my card
Problem: Card charged despite existing store credit
About: online order
At stake: $35

Progress

Filed
Company notified
Company replied
Resolved

23 Nov 2020 Complaint filed and published
23 Nov 2020 Message from Bizzy: we notified Wish about this complaint.

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