Wish complaint: Cannot get help to return items and get a refund

Name: Cannot get help to return items and get a refund
Item: Wish
Author: Deborah

Open 15 Aug 2021 138 views Retail Company

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Filed 15 Aug 2021 by Deborah

I received a combined order from Wish and they sent me small children’s clothes and I am an adult. I have tried and tried to return these items since receiving them on 872021 without success. I have tried to go through Wish support 38 times and can get no where. I am so frustrated about this problem as there is no way to contact them via phone to resolve the issue.

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Case details

Status: Open
Company: Wish
Filed: 15 Aug 2021
Desired resolution: I want to return all items for a full refund. I want them to stop ignoring the situation and send me a return postage slip so I can get a full refund to my account!
Problem: Return for wrong-size items impossible
About: clothing order

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Company notified
Company replied
Resolved

15 Aug 2021 Complaint filed and published
15 Aug 2021 Message from Bizzy: we notified Wish about this complaint.

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