Complaint: Billing me twice for my order

on 29 October 2020 about Wish in category Retail Company

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My complaint:

My wife order about 15 items from wish and she was billed twice. We received 2 of everything but we do not want 2 of everything and this caused a big problem without bank and over draft fee, let alone how long it takes to get our money back from wish. Wish makes it nearly impossible to return items and I believe it was almost intentional knowing how hard it is to get our money back. We do not want any of these items now since this has cost us a lot more money than we were told it cost.

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Justified complaint?

Suggested solution:

We do want a full refund of our order immediately because we are now overdrawn on our account

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