Wish complaint: Billed for items not received

Name: Billed for items not received
Item: Wish
Rating: 1
Author: Gail Ann S

Open 15 Jun 2020 223 views Retail Company

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Filed 15 Jun 2020 by Gail Ann S

In April 2020 I placed Order ID: 5ea76439a943b1a89d45a552
I was billed for all 9 items ordered but never received 3 of them. I have sent numerous e-mail requests trying to see when they would be delivered or asking for a refund for them. I haven’t heard back from Wish in any of my requests.

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Case details

Status: Open
Company: Wish
Filed: 15 Jun 2020
Rating: 1/5
Desired resolution: I want a $28.00 credit for the 3 items I didn't receive but had paid for. The blue scarf, the blue face mask the 50 piece mask filters. The credit should be put on the charge card used.
Problem: Three of nine items never received, no reply
About: scarf and face masks
At stake: $28

Progress

Filed
Company notified
Company replied
Resolved

15 Jun 2020 Complaint filed and published
15 Jun 2020 Message from Bizzy: we notified Wish about this complaint.

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