Wish complaint: AWFUL SERVICE ALL I WANTED WAS A REFUND
Filed 7 Apr 2021 by Summan
I emailed wish on numerous occasions. Actually an hour after I placed my order to try and cancel it. They emailed back saying I could cancel it within an 8 hour window after it being placed. Firstly, I never authorised the first payment of £25.11, but wish took my money anyway. Then when I asked for it back they kept emailing me the same thing over and over again. Such incompetent staff. I have never had to deal with such incompetency from such a massive company. It’s really embarrassing and not professional AT ALL. I can’t believe the way I have had to go back and fourth with this company. I will never ever be shopping with them again and I will tell all of my friends and family NOT to shop with wish. Ever.
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