Wish complaint: Alternative for ordered item

Name: Alternative for ordered item
Item: Wish
Rating: 1
Author: Victoria

Open 30 Oct 2020 189 views Retail Company

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Filed 30 Oct 2020 by Victoria

I ordered an EU220v Egg oven steamer cooker, plug frying pan. Order 5f45fd9368009f 94b09956b worth $21.00.
After 3months I got an email that the product was sold out and I should choose an alternative at no extra cost but the page the page with the substitute does not display any items .

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Case details

Status: Open
Company: Wish
Filed: 30 Oct 2020
Rating: 1/5
Desired resolution: I will like them to give me a pressure cooker litter as an alternative.
Problem: Sold out, substitute page shows no items
About: egg steamer cooker
At stake: $21
Dealing with it for: 90 days

Progress

Filed
Company notified
Company replied
Resolved

30 Oct 2020 Complaint filed and published
30 Oct 2020 Message from Bizzy: we notified Wish about this complaint.

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