Wish complaint: Action need re my account

THE BELOW IS THE USUAL STOCK LETTER REPLY WISH.COM KEEP ON SENDING ME AND I HAVE GIVEN THE ANSWERS EIGHT TIMES NOW PLUS MY EMAIL ADDRESS, A PHOTO OF MY SELF, A COPY OF MY BIRTH CERTIFICATE AND DETAILS AND ORDER NUMBERS REQUESTED.
Olá Kath,

Thanks for letting us know about this. Due to the sensitive nature of this topic, we will have to redirect your concern to the appropriate team at Wish.

To expedite their investigation of this issue, please provide us with the following information:
• The email address associated with your account
• The Order ID(s) of the orders you didn’t place. Order IDs starts with a 5 and can be found on the order ation email you received

If you cannot find the Order ID(s), then please provide the charge amount(s) and the date(s) you were charged.

A representative from the team will be in touch as soon as possible.

Leonel
Wish Customer Support

THIS IS A COPY OF ONE OF THE MANY EMAILS REPLIES I HAVE SENT TO ‘WISH.COM’ BUT THE STILL CONTINUE TO SEND THE STOCK LETTERS
“Hi
I am getting a little exasperated with Wish. Com as I see that I am now ‘blocked’ and not allowed now to buy further goods from you because a (Anna Stebaeva, Sotcialisticheskaia 85 Ust-katav, Chelyabinskaya Oblast 456043 Russia? used my account to order two below items listed on my account and used my Wish Cash to pay for them.
I want these two items to be removed and my Wish Cash reimbursed to my account and my account reinstated.

Details of the two orders in question which appear on my account and they are not mine:-

Order : 5eadea0a2049ac71bd464d94
12V DC Large Flow Peristaltic Pump Corrosion Resistant Peristaltic Metering Pump

Order : 5eade8e2fa6a646b0c6aed0c
Suicide Squad Baseball Bat Good Night Test Harley Quinn Fashion Pendant Gift For Fans Movie
Wood brown, 84 cm, Qty 1