Wish complaint: Account blocked

Name: Account blocked
Item: Wish
Rating: 1
Author: TiffanyHampton

Open 21 Apr 2020 427 views Retail Company

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Filed 21 Apr 2020 by TiffanyHampton

My account was hacked and things were purchased after resolving this issue wish refunded my money as well as placing 90 dollars within to the wish cash pot and then blocked my account
I later sent in the required documentation of bank statements
And not year later my account is still locked and I can not use my wish cash at all

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Case details

Status: Open
Company: Wish
Filed: 21 Apr 2020
Rating: 1/5
Desired resolution: Unblock my account so that I can use my wish cash
Problem: Account stays blocked, store credit unusable
About: store credit balance
At stake: $90
Dealing with it for: 365 days

Progress

Filed
Company notified
Company replied
Resolved

21 Apr 2020 Complaint filed and published
21 Apr 2020 Message from Bizzy: we notified Wish about this complaint.

See all 7,163 Wish complaints

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