Filed 28 May 2020 by [email protected]
I want to see my invoice, know what and when I’m getting my merchandise. Why are the invoice prices much higher than the price I ordered it at? Why am I only getting a small portion of my order and why I don’t I get to choose the portion I’m allowed to get? How do I cancel my order and get my money back? Why can’t I talk to a person on the phone? Why did the company send me an e-mail message back when I sent an e-mail complaint as they requested to them and they asked me to tell them exactly what I’m trying to convey what I want in response because they didn’t understand what I really wanted?? I was quite clear about the same as I’m texting now. I’m starting here about this scam and if I don’t get this resolved in a timely manner, the next step is the Attorney General in my state! I suppose it could be possible that they don’t speak English in China and they don’t understand what I’m asking. In that case they need someone here to interpret and deal with customers and it would be great to actually TALK to a person in customer service!!!!!
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