Wish complaint: 30 Day Refund Policy

Name: 30 Day Refund Policy
Item: Wish
Rating: 1
Author: nadiacresswell1@gmail.com

Open 11 Aug 2020 137 views Retail Company

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Filed 11 Aug 2020 by [email protected]

I ordered 2 jumpers from Wish and l received them on the 200620.For the last 3 weeks l have been trying to get a request for refund.I am concerned my 30 day refund policy will expire.I keep getting messaged that l have received the 2 items and disregard what my enquiry is about.l am so frustrated with Wish customer service.l would like to speak to someone in person not just a computer program.

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Case details

Status: Open
Company: Wish
Filed: 11 Aug 2020
Rating: 1/5
Desired resolution: To contact me ASAP to get a request for refund.l can’t even send them back without this request and l do not have a forwarding address.
Problem: Refund request ignored, only automated replies
About: jumpers
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

11 Aug 2020 Complaint filed and published
11 Aug 2020 Message from Bizzy: we notified Wish about this complaint.

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