Filed 19 Jan 2021 by Mark
Hi there I’ve been charged twice the sum of €109 for an item I bought. The item was replaced with a similar item as it was out of stock. I got refunded one sum of €109 but there is still another €109 gone from my account. And the order is down as cancelled now. I have asked multiple times for answers. Either refund my other €109 or tell me that my order is on its way. I have no idea what’s going on and would like it resolved ASAP and a reply.
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