Wish complaint: 12 packages still missing 3 months in

Name: 12 packages still missing 3 months in
Item: Wish
Rating: 1
Author: macpoc

Open 23 Jun 2020 131 views Retail Company

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Filed 23 Jun 2020 by macpoc

I’ve ordered a lot of stuff through wish, however 12 of my items I ordered over 3 months ago have still yet to arrive. The tracking feature is a joke topped off with Wish only giving a partial refund and has ZERO customer support besides the horrible automated service. Won’t be ordering any more from them.

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Case details

Status: Open
Company: Wish
Filed: 23 Jun 2020
Rating: 1/5
Desired resolution: They should be legally obligated to offer a better customer support system. Offer a live chat feature or hell just give us an option to email customer support...
Problem: Items missing after three months, only partial refund
About: online order
Dealing with it for: 90 days

Progress

Filed
Company notified
Company replied
Resolved

23 Jun 2020 Complaint filed and published
23 Jun 2020 Message from Bizzy: we notified Wish about this complaint.

See all 7,163 Wish complaints

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