Willow Tree complaint: Wrong item received

Name: Wrong item received
Item: Willow Tree
Author: Sandy

Open 10 Nov 2021 164 views Interior shops

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Filed 10 Nov 2021 by Sandy

I ordered Willow tree Nativity set. They sent me the wrong item and now want me to accept $7.00 refund for a $69.00 order. I’m their email they said the error was on their part.

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Case details

Status: Open
Company: Willow Tree
Filed: 10 Nov 2021
Desired resolution: Please either refund my $69.00 dollars or send me what I ordered.
Problem: Wrong item sent, only partial refund offered
About: nativity set
At stake: $69

Progress

Filed
Company notified
Company replied
Resolved

10 Nov 2021 Complaint filed and published
10 Nov 2021 Message from Bizzy: we notified Willow Tree about this complaint.

See all 1 Willow Tree complaints

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Willow Tree complaint: Wrong item received

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Wronged by Willow Tree too?Make it sting!

Wronged by Willow Tree too?
Make it sting!