While Vimeo offers a robust platform for video hosting and sharing, complaint data from our community has flagged several recurring issues with how accounts and content are managed. Common complaints include users having their material and information unexpectedly removed from their accounts, as well as problems related to double activation of accounts, which can cause confusion and access issues.
To avoid these issues, we strongly advise customers to regularly back up their content locally and ensure they understand Vimeo's account activation and content policies. If problems arise, contact customer service immediately, document all interactions, and gather proof such as screenshots and email confirmations to support your case.
Do you have a dispute or had a bad customer experience with Vimeo? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Vimeo.
Our sentiment meter has detected that Vimeo complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Vimeo, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 0 complaints about Vimeo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Vimeo's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Vimeo. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Vimeo through their own website, you can use their contact form.
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Helpful experiences shared by verified Vimeo customers. Search, discuss and connect with other people in our community.
Complaint from Jack Adams on 12 September 2021 about Vimeo.
Today, I looged into my Vimeo account (https:vimeo.comuser147974486) to find that all of my work has gone. All my bio, everything is empty and I note that it shows that I have been a member since 2021. I have actually... Read more
Complaint from vimukthidasanayake345@gmail.com on 06 May 2021 about Vimeo.
We accidentally activated zoom rooms 500 and 1000. This has happened for the months of April and again in May. We use only the 1000 zoom rooms. Please be kind enough to look in to this matter and do necessary actions to make... Read more
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