Verizon FiOS complaint: Payment Arrangements

Name: Payment Arrangements
Item: Verizon FiOS
Rating: 1
Author: Erin

Open 5 Jun 2023 129 views Internet Providers

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Filed 5 Jun 2023 by Erin

I had a payment arrangement but my pay check did not post on time. I have been asking for a little more time to get this resolved. They refused and interrupted ny service at 11am on Friday. No one is able to help me and one representative told me to borrow the money from someone.

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Case details

Status: Open
Company: Verizon FiOS
Filed: 5 Jun 2023
Rating: 1/5
Desired resolution: Offer an affordable payment option. I have asked about reducing my services and was told I can not do that.
Problem: Service cut off, payment extension refused
About: internet service

Progress

Filed
Company notified
Company replied
Resolved

5 Jun 2023 Complaint filed and published
5 Jun 2023 Message from Bizzy: we notified Verizon FiOS about this complaint.

See all 2 Verizon FiOS complaints

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