Vanguard complaint: About Vanguard small business personal I401K

I have taken out contributions since November 15,2022 out my small business I401K personal account it’s been hell getting my monies from Vanguard. They’ve claimed that they send me the check via mailed days to weeks turns to Months each time’s I called told waited called back after fourteen-days when do so then was told wait for a week or so when do so they’ve claimed they send a replacement check after replacements check.

After I filed a complaint with Finra got a check but when deposit the check into my personal checking company I hand up paying a return check fee for $175 because found out that the first I was finally got from them it was a void a check after I called five times during that week to verified and to make sure, each times I was told the check was the correct one after I got the fee from my bank I called to bitch then I was told they cannot refund me the $175 for their screw up then in Nov 11 I was told they send me another check today is Dec 9, 2022 never got check so on Nov 25.

I called about the check was told to wait fourteen day so I did so then when I called was told to wait again then eventually I told them to please refund the monies back to my account once the money is return I can forward it into my brokerage account then transfer it out that was Dec 3, 2022. Today Dec 9, 2022I got a called from someone from Vanguard told me that they working on it and the money will get back into my account whenever they’ve feel like it so after I bitch to filed complaint I was told to wait 3 to 5 business days before they can refund my monies back into Vanguard account.

Vanguard have then once the monies put back then I can file the proper form (s) to have the monies internal transfer into my Vanguard brokerage account so I then I have to wait another 14 days to get the transferred out, it’s the running around Vanguard put people through to get their monies out whenever their Managing your account for you it’s like you’re in their mercy, this is ridiculous never again.