Treasure Coast Connector complaint: This service SUCCCKKKKSSS!!!!

I not only got the flu from getting soak and wet because once again, no driver to run the half hour bus so instead of waiting a few minutes for a bus we end up waiting over and hour to get caught in the storm but i also LOST MY JOB for not having reliable transportation and being late over 10 times!!! This is unacceptable!!! I live in Martin County and we NEVER have these issues. I’d rsther pay and have a piece of mind rather than get a free service that is RARELY on time and most of the time when it does decide to show it leave 7 minutes ahead of time. This is Florida, who the f@k wants to stand in the hot ass sun drenched in sweat hesding to work waiting on a bus?? And the app is a joke. They really need to get it together and quick because my next step is contacting Tallahassee and nobody will be getting a grant or any other service from the government when they’re informed the way these people are running this crappy service