Total Parking Solutions complaint?

Do you have a dispute or a bad customer experience with Total Parking Solutions? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Total Parking Solutions takes general enquiries by email at info@totalparking.co.uk and through the enquiry form on its contact page, and 01536 680107 is its Enforcement Department line for paying a Parking Charge by phone; the online payments page gives a second number for longer charge references. Appeals go through the appeals page linked from the TPS website, as the notice instructs, and complaints about how you were dealt with must be made in writing, to the complaints email address in the contact details at the top of this page or by post. Quote the Parking Charge number and your vehicle registration every time, and keep a copy of what you send.

Notice on the windscreen you believe is wrong? Start your complaint here next to the appeal, and we push it out to TPS by email, social media and printed letters.

You appeal a Total Parking Solutions Parking Charge in writing, through the appeals page linked from the online payments page of the TPS website, following the instructions and the time limit printed on the charge itself. Explain plainly why the charge is wrong, for example that you paid, that the registration was mistyped at the machine, that the signs were unclear, or that you held a permit or were a customer of the site, and attach the ticket or app receipt, the bank statement line and photos of the signs and where you parked.

Keep the appeal reference with every reply. TPS treats an appeal and a complaint as different things: an appeal challenges the charge itself, a complaint is about the service or how staff dealt with you, and a complaint that disputes the charge is handled as an appeal.

Appeal to make against a charge? Open a case with us and our trained AI keeps coaching you: what to send TPS, when to push again, and how to escalate if nothing happens.

Yes. POPLA (Parking on Private Land Appeals) is the independent UK appeals service for Parking Charges from operators in the BPA Approved Operator Scheme, and Total Parking Solutions is one of those operators, so its charges on private land are covered. POPLA generally expects Total Parking Solutions to have had the chance to decide your appeal first, so keep a record of every notice, reference and reply.

Charge you want to challenge? Take it through our complaint process as well: we help you write the complaint in minutes, with the notice, the receipt and the photos set out.

Nothing has been reported about Total Parking Solutions here yet. Our research shows what typically goes wrong at private car park operators in the UK: charges issued to drivers who paid, number plates misread by ANPR cameras or mistyped at the machine, signs and terms that are hard to read, permit holders and site customers charged anyway, appeals rejected without a clear reason, and debt recovery letters after an unpaid charge.

Charged at a car park where you held a permit? Be the first to report it: your case opens the record for the next driver who gets a TPS charge in the post.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Total Parking Solutions through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Total Parking Solutions can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.