Tongits Go complaint: App crashed when I won the Major Jackpot (700M) in fortune drums
Filed 25 Oct 2024 by Rowena
I did not receive the Major Jackpot (700M plus) golds that I won last Oct 17, 2024. I won the Major jackpot on the bonus game which I need to pick 3 same images.The image lights up for the Major jackpot the the app crashed and automatically closed so I was not able to take a screenshot. I spent almost a hundred thousands of money buying golds to play, and it’s frustraiting that when I finally won a Major Jackpot, the app crashed. I have already contacted customer service many times, but they nust keep on repeating the same message that yhe tech staff atill checking on it. I just to receive the prize that I won, beacuse I deserve it and every players deserve to receive what we won.
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