The Pioneer Woman complaint: The cookware

Name: The cookware
Item: The Pioneer Woman
Rating: 1
Author: Jan

Open 29 May 2023 118 views Media

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Filed 29 May 2023 by Jan

I have tried 2 sets of your red pots and pans and cannot get any help when calling your customer service department. The acted as though I was lying and I was told that there had NEVER BEEN A COMPLAINT BEFORE even though I had previously complained. I truly don’t think they care!!!

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Case details

Status: Open
Company: The Pioneer Woman
Filed: 29 May 2023
Rating: 1/5
Desired resolution: I don't know, even if I had been offered a different color or type of cookware would have been better than the way I was treated. I would rate a zero if I were able to do so!
Problem: Cookware complaint dismissed by customer service
About: cookware set

Progress

Filed
Company notified
Company replied
Resolved

29 May 2023 Complaint filed and published
29 May 2023 Message from Bizzy: we notified The Pioneer Woman about this complaint.

See all 5 The Pioneer Woman complaints

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