Filed 3 Aug 2022 by Gisela
First, I made an online order and had my ation email when I entered the facility. The staff didn’t have a record of my order and the waitress was rude as if I was stupid. Since they didn’t have a record of my order, I asked could I place it again even after I encountered the rude waitress. So I placed the order and one waitress asked since you have to wait would you like something to drink and I said ok. So, this other waitress walks towards me and tell me I need to pay for the soda. I told her don’t worry about it I don’t want it. They were just so RUDE!!! I called someone over and told them I wanted to cancel my entire order!!! It took literally 15 minutes to cancel my order. I asked what was wrong and the waitress said the manager is canceling the order. Also, the manager was RUDE as well. He peeped around the corner and never came over to ask me what was the problem or anything. He was so unprofessional! He didn’t try to resolve the issue and to see why I was canceling my order. I will NEVER go back to this place!!
Report
Discussion
0 comments
No comments yet. Been through something similar with Taco Mac? Start the discussion above.
More Taco Mac complaints
View all 6Food not prepared correctly
On October 7th at 9:15pm I ordered a 10 piece extra crispy dry rub lemon pepper with extra lemon pepper…
43 minute order
Came in to place a simple order! Waited over 40 minutes dining in to speak to anyone explaining why my…
Bad service and food
On 8192019, I ordered a to go order from TACO MAC from location 1300 Hwy 20 McDonough, GA 30253. When…